Whenever there is a technical issue caused by a hardware failure, negligence or inappropriate use of the Zortrax M200 Plus, the firmware immediately displays an error message on the screen. The following list explains all error messages and provides potential causes and suggested solutions.

The following manual shows the M200 Plus repair work. For the M300 Plus, these procedures are the same.
Error Message Potential Cause Suggested Solution
#100 Cannot establish communication No connection between the touchscreen and the motherboard
  • Restart the printer
  • Remove the bottom plate of the printer and check if all touchscreen cables are properly connected to the motherboard, and if the touchscreen PCB (LCD transfer) is properly connected to the motherboard
  • Contact your Reseller/Distributor
#101 Communication broken No connection between the touchscreen and the motherboard
  • Restart the printer
  • Remove the bottom plate of the printer and check if all touchscreen cables are properly connected to the motherboard, and if the touchscreen PCB (LCD transfer) is properly connected to the motherboard
  • Contact your Reseller/Distributor
#102 Update error An error has occurred while installing the update
  • Restart the printer
  • Remove the bottom plate of the printer and check if all touchscreen cables are properly connected to the motherboard, and if the touchscreen PCB (LCD transfer) is properly connected to the motherboard
  • Contact your Reseller/Distributor
#200 Small connector failure No connection / short circuit between the perforated plate and the heatbed
  • Check if the perforated plate is properly secured to the heatbed, and if the Pogo pins are not dirty or tarnished
  • Check if the heatbed cable is properly connected to the heatbed
  • Check if the heatbed cable is properly connected to the motherboard
  • Heatbed cable replacement
  • Heatbed cable adapter replacement
#201 Large connector failure No connection / short circuit between the heatbed and the motherboard
  • Check if the heatbed cable is properly connected to the heatbed
  • Check if the heated cable is properly connected to the motherboard
  • Heatbed cable replacement
  • Heatbed cable adapter replacement
#202 Extruder cable failure No connection / short circuit between the extruder cable and the extruder
  • Check if the extruder cable is properly connected
  • Extruder cable replacement
  • Extruder PCB replacement
#203 X/Y endstop failure No signal coming from the X/Y axis endstop when the extruder reaches the “home” position (front left corner of the housing)
  • Check if the X/Y axis endstops are properly connected
  • Carry out X/Y axes maintenance
  • X/Y axis endstop replacement
#204 Z endstop failure No signal coming the Z-axis endstop when the platform is lowered to the very bottom
  • Ensure that nothing is blocking the platform while it is moving to the very bottom
  • Check if the Z-axis endstop is properly connected
  • Z-axis endstop replacement
#205 Processor’s power supply failure There is a problem with the main power supply
  • Check if the power supply is sufficient
  • Replace the power cable
  • Contact your Reseller/Distributor
#206 Temperature error Too high extruder temperature or high extruder temperature changes
  • Check if the heater&thermocouple are properly installed and secured in the hotend
  • Check if the extruder cable is properly connected
  • Heater&thermocouple replacement
  • Extruder cable replacement
  • Extruder PCB replacement
#207 Hotend heating failure Too low extruder temperature
  • Check if the heater&thermocouple are properly installed and secured in the hotend
  • Check if the extruder cable is properly connected
  • Heater&thermocouple replacement
  • Extruder cable replacement
  • Extruder PCB replacement

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