Support form - Zortrax

Returns / Complaints / Service

Please use the Support Form to receive professional help from our specialists. Filling up the form is going to help our team to resolve your issue fast and effective.

If you're an end consumer requesting urgent assistance, repair or service of your device, please contact the reseller from whom the device has been purchased. This will help speed up the processing time.

Problem Description

Device's Model *

Serial number *

Purchase date *

Proof of purchase

The lack of a proof of purchase may be considered as an order not covered by the warranty.

Issue type (max. 30 signs) *

Describe your problem *

Applied material group

Attachments

Personal information Personal data was saved

Name *

Surname *

Phone number *

E-mail *

Post code *

Address/Street *

City *

Country *

I hereby agree to processing my personal data, placed in this contact form, by Zortrax S.A. with headquarters on Lubelska 34, 10-409 Olsztyn, Poland, for the purpose of providing the 'Support Form' service. I acknowledge that I have the right to access and rectify the abovementioned personal data, and to withdraw my consent to processing it at any time which will lead to its removal from Zortrax S.A.'s database. I also certify that I have read and understood Zortrax S.A.'s Privacy Policy.

I hereby agree to receive support information about software updates, product upgrades, and Zortrax services as defined in the Act of July 18, 2002 on Rendering Electronic Services (Journal of Laws No. 144, item 1204 with subsequent amendments) from Zortrax S.A. by electronic means of communication.

I herby agree to the use of data terminal equipment and automated calling systems by Zortrax S.A. and its business partners for the purpose of direct marketing as defined in the Act of July 16, 2014 on Telecommunications (Journal of Laws No. 171, item 1800 with subsequent amendments).

I hereby accept the regulations on the provision of post-warranty maintenance services of Zortrax devices. *

All fields marked with an asterisk (*) are required.

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