Before sending the M300 Plus to technical service, you have to unload the material and pack the device in the original packaging. The whole process requires care and attention as the fragile elements of the printer may get damaged during transport. The original shipping box has been designed to protect your equipment from risks connected to transport and storage. While preparing the package, carefully follow the steps from this manual.

NOTE: It is not required to send the printer together with the side covers because there is a risk that they can get damaged during transport. They are not necessary for proper servicing.
1

Unloading the Material

m300_plus_packing_01.png

Unload the material using the options from the menu; select Tools, Material and Unload material. Then, remove the end of the material from the material endstop.

Remember to secure the end of the material using the specially designed holes in the spool.
2

Packing

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