Before sending the M200 Plus to technical service, you have to unload the material and pack the device in the original packaging. The whole process requires care and attention as the fragile elements of the printer may get damaged during transport. The original shipping box has been designed to protect your equipment from risks connected to transport and storage. While preparing the package, carefully follow the steps from this manual.

It is not required to send the printer together with the side covers because there is a risk that they can get damaged during transport. They are not necessary for proper servicing.
1

Unloading the Material

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Unload the material using the options from the menu; select Tools, Material and Unload material. Then, remove the end of the material from the material endstop.

Remember to secure the end of the material using the specially designed holes in the spool.
2

Unplugging the Power Cable

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Turn the printer off and unplug the power cable.

Wait until the printer cools down.
3

Removing the Spool

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Remove the spool from the spool holder. Then, remove the spool holder.

4

Removing the Material Guide

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Remove the material guide from the extruder and the material endstop.

5

Unplugging the Extruder Cable

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Unplug the extruder cable.

6

Unplugging the Heatbed Cable

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Unplug the heatbed cable from the platform and from the Z-axis cover. Remove the cable from the printer and put it in the Starter Kit box.

7

Removing the Platform

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Remove the platform from the printer.

8

Removing the Side Covers

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Remove the side covers.

9

Lifting the Heatbed Mount

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Lift the heatbed mount.

10

Placing the Starter Kit Box

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Put the platform into the Starter Kit box and place the box on the bottom of the printer.

Put the printer accessories in the accessories foam and put the foam on the Starter Kit box inside the printer. Then, lower the heatbed mount so that the box and the foam are tightly secured.

11

Setting the Extruder in the Right Position

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Move the extruder manually to the back right corner of the printer. Secure the extruder with the shipping clips.

12

Placing the Fillers

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Place the fillers on the foam.

13

Wrapping the Printer

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Wrap the printer in foil.

14

Placing the Bottom Cushioning

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Place the cushioning at the bottom of the box.

15

Putting the Printer in the Box

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Place the printer on the bottom cushioning inside the box.

16

Placing the Top Cushioning

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Place the top cushioning on the printer so that the cushioning fits the extruder.

17

Packing the Printer

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Pack the printer using the provided box.

18

Taping the Box

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Tape the box.

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