Error Message |
Potential Cause |
Suggested Solution |
#101 No models on the SD card |
- The card is unreadable or damaged
- There are no models on the SD card
|
- Save the file again on the SD card
- Safely remove the card and use another one
|
#102 SD card reading error |
- The card is unreadable or damaged
|
- Save the file again on the SD card
- Safely remove the card and use another one
|
#103 File error. Please prepare your model again |
- The file cannot be read or the SD card is damaged
|
- Save the file again on the SD card
- Safely remove the card and use another one
|
#104 SD card timeout. Check the SD card contacts or format/replace your card |
- The card is unreadable or damaged
|
- Save the file again on the SD card
- Safely remove the card and use another one
|
#105 Please update the Firmware to print |
- The Z-SUITE blocks the printing process for previous versions of the Firmware due to safety reasons
|
|
#106 Please prepare the file using a newer Z-SUITE version |
- The Z-SUITE is not up to date
|
- Update the Z-SUITE to the latest version and prepare the file again
|
#107 This .zcode file was exported for a different printer model |
- The model has been prepared for a different printer model
|
- Choose the proper printer model while exporting the file in the Z-SUITE
|
#110 Left hotend thermistor connection error |
- The left hotend thermistor has been disconnected or damaged
|
- Replace the hotend module
|
#111 Right hotend connection error |
- The right hotend thermistor has been disconnected or damaged
|
- Replace the hotend module
|
#112 Chamber thermistor connection error. Ensure that the cable under the platform is properly connected |
- Either the cable or the thermistor of the platform has been disconnected or damaged
|
- Check if the cable under the platform is correctly installed
- Replace the platform cable
|
#113 Left chamber thermistor connection error |
- The left chamber thermistor has been disconnected or damaged
|
- Contact your Reseller/Distributor
|
#114 Right chamber thermistor connection error |
- The right chamber thermistor has been disconnected or damaged
|
- Contact your Reseller/Distributor
|
#115 Left hotend heating error (timeout) |
- Either the heater or the thermistor of the left hotend has been disconnected or damaged
|
- Check if the heater and thermistor are properly installed in the left hotend
- Replace the hotend module
|
#116 Right hotend heating error (timeout) |
- Either the heater or the thermistor of the right hotend has been disconnected or damaged
|
- Check if the heater and thermistor are properly installed in the right hotend
- Replace the hotend module
|
#117 Left heating unit error (timeout) |
- Either the heater or the thermistor of the left heating unit has been disconnected or damaged
|
- Contact your Reseller/Distributor
|
#118 Right heating unit error (timeout) |
- Either the heater or the thermistor of the right heating unit has been disconnected or damaged
|
- Contact your Reseller/Distributor
|
#120 Too high left hotend temperature |
- Short circuit in the left hotend
|
- Replace the hotend module
|
#121 Too high right hotend temperature |
- Short circuit in the right hotend
|
- Replace the hotend module
|
#122 Too high left heating unit temperature |
- Short circuit in the left heating unit
|
- Contact your Reseller/Distributor
|
#123 Too high right heating unit temperature |
- Short circuit in the right heating unit
|
- Contact your Reseller/Distributor
|
#124 Unexpected left hotend temperature drop |
- Either the heater or the thermistor of the left heating unit has been disconnected or damaged. Possible extruder cable failure
|
- Check if the extruder cable is properly connected
- Check if the heater and thermistor are properly installed in the left hotend
- Replace the extruder cable
- Replace the extruder
|
#125 Unexpected right hotend temperature drop |
- Either the heater or the thermistor of the right heating unit has been disconnected or damaged. Possible extruder cable failure
|
- Check if the extruder cable is properly connected
- Check if the heater and thermistor are properly installed in the left hotend
- Replace the extruder cable
- Replace the extruder
|
#126 Unexpected left heating unit temperature drop |
- The cable of the left heating unit has been damaged. Possible failure of the heater and thermistor during the print job
|
- Contact your Reseller/Distributor
|
#127 Unexpected right heating unit temperature drop |
- The cable of the right heating unit has been damaged. Possible failure of the heater and thermistor during the print job
|
- Contact your Reseller/Distributor
|
#130 X endstop error |
- The X axis endstop has been disconnected or damaged
|
- Contact your Reseller/Distributor
|
#131 Y endstop error |
- The Y axis endstop has been disconnected or damaged
|
- Contact your Reseller/Distributor
|
#132 Z endstop error |
- The Z axis endstop has been disconnected or damaged
|
- Contact your Reseller/Distributor
|
#133 Check the build tray contacts and restart the printer |
- The model material nozzle is dirty
- The build tray is dirty
- The platform cable is damaged
|
- Clean the nozzle
- Clean the build tray
- Check if the platform cable is properly connected / replace the platform cable
|
#137 Build tray missing or not seated properly |
- The build tray is missing or has been incorrectly installed. Possible platform cable failure or lack of one of calibration points
|
- Remove and reinstall the build tray
- Check if there are five calibration points on the build tray
- Replace the cable under the platform
|
#138 Extruder cable disconnected |
- The extruder cable is disconnected or has been incorrectly installed. Possible extruder cable damage
|
- Check if the extruder cable is properly connected
- Replace the extruder cable
|
#139 Extruder electrical failure detected |
- Short circuit in the platform cable
|
- Replace the platform cable
|
#140 Extruder Upper fan failure |
- The extruder upper fan is disconnected or has been incorrectly installed
|
- Check if the extruder upper fan is properly installed
- Replace the extruder upper fan
|
#141 Extruder Lower fan failure |
- The extruder lower fan is disconnected or has been incorrectly installed
|
- Check if the extruder lower fan is properly installed
- Replace the extruder lower fan
|
#142 Left fan failure |
- Left heating unit fan is disconnected or has been incorrectly installed
|
- Contact your Reseller/Distributor
|
#143 Right fan failure |
- Right heating unit fan is disconnected or has been incorrectly installed
|
- Contact your Reseller/Distributor
|
#152 Model material cartridge not loaded |
- Model material cartridge is missing or has not been properly seated
|
- Check if the proper model material cartridge is installed in the right place
- Install a different model material cartridge
|
#153 Support material cartridge not loaded |
- Support material cartridge is missing or has not been properly seated
|
- Check if the proper support material cartridge is installed in the right place
- Install a different support material cartridge
|
#158 Wrong material type for this model. Change the material or select a different file |
- Wrong model material has been installed in the printer or the file has been prepared for a different type of model material
|
- Replace the model material for the right one
- Prepare the file for the proper model material type
- Install a different model material cartridge
|
#159 Model material cartridge communication error |
- Either the RFID module or its cable has been damaged. Possible failure of RFID tag of the model material cartridge
|
- Use a different model material cartridge
- Contact your Reseller/Distributor
|
#160 Support material cartridge communication error |
- Either the RFID module or its cable has been damaged. Possible failure of RFID tag of the support material cartridge
|
- Use a different support material cartridge
- Contact your Reseller/Distributor
|
#161 The model material cartridge is empty. Press any button when ready to load a new cartridge |
- The material in the model material cartridge has run out
|
- Use a different model material cartridge
- Use a new model material cartridge
|
#162 The support material cartridge is empty. Press any button when ready to load a new cartridge |
- The material in the support material cartridge has run out
|
- Use a different support material cartridge
- Use a new support material cartridge
|
#163 Model cartridge error |
- The model material has run out too quickly
|
- Use a new model material cartridge
|
#164 Support cartridge error |
- The support material has run out too quickly
|
- Use a new support material cartridge
|
#165 Model RFID module not working |
- Either the RFID module or its cable has been damaged
|
- Contact your Reseller/Distributor
|
#166 Support RFID module not working |
- Either the RFID module or its cable has been damaged
|
- Contact your Reseller/Distributor
|
#172 Model material loading procedure failed |
- Model material has been blocked either in the cartridge, material duct, or extruder itself. Possible damage of the model material feeder or RFID tag
|
- Remove the model material cartridge and cut the material’s end flat
- Check if there are any material remains in the material duct
- Contact your Reseller/Distributor
|
#173 Support material loading procedure failed |
- Support material has been blocked either in the cartridge, material duct, or extruder itself. Possible damage of the support material feeder or RFID tag
|
- Remove the support material cartridge and cut the material’s end flat
- Check if there are any material remains in the material duct
- Contact your Reseller/Distributor
|
#174 Model material jam error. Extruder failure. Press the middle button to continue |
- The model material has been blocked in the extruder
|
- Unload and reload the model material
- Prepare the file in the latest Z-SUITE version
- Replace the model material nozzle
- Contact your Reseller/Distributor
|
#175 Support material jam error. Extruder failure. Press the middle button to continue |
- The support material has been blocked in the extruder
|
- Unload and reload the support material
- Prepare the file in the latest Z-SUITE version
- Replace the support material nozzle
- Contact your Reseller/Distributor
|
#176 Model material jam error. Cartridge failure. Press the middle button to continue |
- The model material has been blocked in the material duct or the model material has been tangled within the cartridge
|
- Unload the model material and check if it can be easily slid out of the cartridge
- Load a new model material
|
#177 Support material jam error. Cartridge failure. Press the middle button to continue |
- The support material has been blocked in the material duct or the support material has been tangled within the cartridge
|
- Unload the support material and check if it can be easily slid out of the cartridge
- Load a new support material
|
#178 Support material jam error. Extruder failure due to overheating. Press the middle button to continue |
- The ambient temperature around the printer is too high or the support material has been blocked in the extruder
|
- Ensure proper temperature in the print room (below 40° C/104° F) and wait until the printer cools down
- Unload and reload the support material
|
#190 Power supply thermistor failure |
- The motherboard thermistor is disconnected or has been damaged
|
- Contact your Reseller/Distributor
|
#191 Critical power supply temperature. Turn off the printer immediately |
- The temperature on the power supply unit is too high
|
- Unplug the printer
- Put out the fire
- Contact your Reseller/Distributor
|
#192 Motherboard thermistor failure |
- The motherboard thermistor has been damaged
|
- Contact your Reseller/Distributor
|
#193 Critical motherboard temperature. Turn off the printer immediately |
- The temperature on the motherboard is too high
|
- Unplug the printer
- Put out the fire
- Contact your Reseller/Distributor
|
#196 Insufficient cooling of the printer. Printing problems may occur |
- The ambient temperature is too high
|
- Ensure proper temperature in the print room (below 40° C/104° F)
|
#197 Insufficient cooling of the printer. Ensure proper cooling and try again |
- The room temperature is too high
|
- Ensure proper temperature in the print room (below 40° C/104° F)
|