Error Message |
Potential Cause |
Suggested Solution |
Error #002 Rotational speed of the stirrer is not sufficient. Contact Support www.support.zortrax.com |
The stirrer has worn off or the sensor of the stirrer speed has failed |
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Error #003 Replace the stirrer fuse. If the problem persists, contact Support www.support.zortrax.com |
Stirrer fuse has got damaged |
- Replace the stirrer fuse (the stirrer fuse is placed on the right side of the main power connector)
- If the problem persists, contact Customer Support through the support form
|
Error #005 Clean the door gasket and tightly secure the filler cap. If the problem persists, contact Support www.support.zortrax.com |
Pressure in the chamber is too high. The gasket might be dirty, filler cap might not be tightened, or the vacuum system has failed |
- Clean the door gasket and make sure the filler cap is properly tightened
- If the problem persists, contact Customer Support through the support form
|
Error #007 The device is not sufficiently pressure-tight. Wait until the process of condensation is complete and contact Support www.support.zortrax.com |
Pressure during the smoothing process has reached too high value. Either pressure measurement or solvent supply system has failed |
- Clean the door gasket and make sure the filler cap is properly tightened
- Contact Customer Support through the support form
|
Error #009 Upper fan failure. Contact Support www.support.zortrax.com |
Speed of the upper fan is not sufficient |
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Error #011 Side fan failure. Contact Support www.support.zortrax.com |
Speed of the side fan is not sufficient |
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Error #012 Thermistor no. 1 failure. Contact Support www.support.zortrax.com |
Thermistor no. 1 has failed |
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Error #013 Thermistor no. 2 failure. Contact Support www.support.zortrax.com |
Thermistor no. 2 has failed |
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Error #014 Thermistor no. 3 failure. Contact Support www.support.zortrax.com |
Thermistor no. 3 has failed |
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Error #015 Thermistor no. 4 failure. Contact Support www.support.zortrax.com |
Thermistor no. 4 has failed |
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Error #016 Thermistor no. 5 failure. Contact Support www.support.zortrax.com |
Thermistor no. 5 has failed |
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Error #017 Thermistor no. 6 failure. Contact Support www.support.zortrax.com |
Thermistor no. 6 has failed |
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Error #019 Chamber overheating. Contact Support www.support.zortrax.com |
Chamber has reached critical temperature. Heating control board has failed |
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Error #020 Heating control board has been damaged. Contact Support www.support.zortrax.com |
Heating control board has been damaged |
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Error #021 The chamber did not reach the target temperature. Make sure that the room temperature exceeds 15° C (59° F). If the problem persists, contact Support www.support.zortrax.com |
Temperature in the chamber is too low |
- Make sure that the room temperature exceeds 15° C (59° F)
- If the problem persists, contact Customer Support through the support form
|
Error #022 Radiator temperature is too high. Make sure that the room temperature does not exceed 30° C (86° F). If the problem persists, contact Support www.support.zortrax.com |
Cooling system radiator has not been cooled down in due time. Room temperature may be too high or cooling system has failed |
- Make sure that the room temperature does not exceed 30° C (86° F)
- If the problem persists, contact Customer Support through the support form
|
Error #023 Cooling system block temperature is too high. Make sure that the room temperature does not exceed 30° C (86° F). If the problem persists, contact Support www.support.zortrax.com |
Cooling system has not been cooled down in due time. Room temperature may be too high or cooling system has failed |
- Make sure that the room temperature does not exceed 30° C (86° F)
- If the problem persists, contact Customer Support through the support form
|
Error #025 Chamber pressure has not been equalized. Remove the filler cap and open the chamber door. If the problem persists, contact Support www.support.zortrax.com |
Pressure in the chamber has not been compensated in due time. Repressurization system might have failed |
- Unscrew the filler cap to repressurize the chamber and to open the chamber door.
- If the problem persists, contact Customer Support through the support form
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