While carrying out some repair works, it is important to gain access to a given faulty part. Therefore, depending on the kind of failure, it is sometimes necessary to put the platform in the right position. For example, if you’re experiencing a Z-axis motor failure, you won’t be able to move the platform up through the menu option. That’s why you need to lift or lower the platform manually.
The following manual shows the correct procedure of both firmware and manual platform lifting/lowering.

Firmware Platform Lifting

Plug the power cable in and turn on the printer.

From the menu choose “Maintenance” and then “Move the platform up.” Press the knob to move the platform upwards.

Turn off the printer and unplug the power cable.

DO NOT MOVE THE PLATFORM TOO HIGH. THE NOZZLE CANNOT HIT THE PERFORATED PLATE.

Firmware Platform Lowering

Plug the power cable in and turn on the printer.

From the menu choose “Maintenance” and then “Move the platform down.” Press the knob to move the platform to the very bottom.

Turn off the printer and unplug the power cable.

Manual Platform Lifting

Turn off the printer and unplug the power cable.

To lift the platform, hold the heatbed mount on both sides next to the Z-axis rails and push it upwards.

It is also possible to lift the platform manually by turning the Z-axis screw clockwise.

Manual Platform Lowering

Turn off the printer and unplug the power cable.

To lower the platform, hold the heatbed mount on both sides next to the Z-axis rails and push it downwards.

It is also possible to lower the platform manually by turning the Z-axis screw anticlockwise.

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