Whenever there is a technical issue, firmware immediately informs you about it by displaying an error message. The following list contains error messages which you may encounter while using Zortrax M200/M300. Each section of this manual presents potential causes of a given error and suggested solutions. 

SD Card Reading Error (Error #002)

SD Card Reading Error (Error #002)

Causes: Solutions:
  • The card is unreadable
  • Save the file again on the SD Card
  • Safely remove the card and use another one
File Errors (Error #003)

File Errors (Error #003)

Causes: Solutions:
  • An error occured during checking the file
  • Prepare and save the file again on the SD Card
  • Safely remove the card and use another one
General SD Card Issues (Error #004)

General SD Card Issues (Error #004)

Causes: Solutions:
  • An error occured during the printing process
  • Save the file again on the SD Card
  • Safely remove the card and use another one
No Models on SD Card (Error #101)

No Models on SD Card (Error #101)

Causes: Solutions:
  • The card is unreadable
  • There are no models on the SD card
  • Save the file again on the SD card
  • Safely remove the card and use another one
Extruder Heating Error (Error #010)

Extruder Heating Error (Error #010)

Causes: Solutions:
  • Thermocoupler cannot detect an increase in temperature
  • Extruder cable / heater and thermocoupler / extruder PCB replacement
Too High Extruder Temperature (Error #011)

Too High Extruder Temperature (Error #011)

Causes: Solutions:
  • Thermocoupler has detected too high extruder temperature
  • Extruder cable / heater and thermocoupler / extruder PCB replacement
Too High Heatbed Temperature (Error #012)

Too High Heatbed Temperature (Error #012)

Causes: Solutions:
  • Too high heatbed temperature has been detected
  • Heatbed / heatbed cable replacement
Possible fire!
Extruder Temperature Drop (Error #013)

Extruder Temperature Drop (Error #013)

Causes: Solutions:
  • Thermocoupler has detected a decrease in temperature during the printing process
  • Make sure that the heater and thermocoupler haven’t been disconnected from the hotend
  • Extruder cable / heater and thermocoupler / extruder PCB replacement
Heatbed Thermistor Error (Error #014)

Heatbed Thermistor Error (Error #014)

Causes: Solutions:
  • There is no signal coming from the heatbed thermistor
  • Heatbed / heatbed cable replacement
Small Connector Issue (Error #030)

Small Connector Issue (Error #030)

Causes: Solutions:
  • No connection / short circuit between the perforated plate and the heatbed
  • Check the connection between the perforated plate and the heatbed cable
  • Perforated plate or heatbed cable replacement
Large Connector Issue (Error #031)

Large Connector Issue (Error #031)

Causes: Solutions:
  • No connection between the heatbed and the heatbed cable
  • Check the connection between the heatbed and the heatbed cable
  • Heatbed or heatbed cable replacement
Main Extruder Cable Issue (Error #032)

Main Extruder Cable Issue (Error #032)

Causes: Solutions:
  • No connection / short circuit on the extruder cable
  • Check the connection between the extruder and the extruder cable
  • Extruder cable / extruder PCB replacement
Perforated Plate Contacts Issue (Error #033)

Perforated Plate Contacts Issue (Error #033)

Causes: Solutions:
  • No connection / short circuit on the perforated plate
  • Check the connection between the perforated plate and the platform cable
  • Perforated plate / platform cable replacement
Endstops Issue (Error #034)

Endstops Issue (Error #034)

Causes: Solutions:
  • Extruder moved 20 cm into the „home” position but it did not receive information from the endstops
  • Check the connection of endstops
  • Carry out maintenance of X/Y axes
Firmware Update (Error #040)

Firmware Update (Error #040)

Causes: Solutions:
  • Z-SUITE blocks the printing process for previous versions of Firmware due to safety reasons
  • Update the firmware version
Calibration Failed (Error #041)

Calibration Failed (Error #041)

Causes: Solutions:
  • The calibration has failed due to too many unsuccessful calibration attempts
  • Restart the calibration and carefully follow the instructions
Pad Probing Failed (Error #042)

Pad Probing Failed (Error #042)

Causes: Solutions:
  • No connection / short circuit on the perforated plate
  • Check the connection between the perforated plate and the platform cable
  • Clean the nozzle and the platform
  • Perforated plate / platform cable replacement
Z-SUITE Version Issue (Error #075)

Z-SUITE Version Issue (Error #075)

Causes: Solutions:
  • Z-SUITE is not up to date
  • Update your Z-SUITE to the latest version and prepare your file again
Z-Code File Exporting Issue (Error #076)

Z-Code File Exporting Issue (Error #076)

Causes: Solutions:
  • Wrong printer model was selected while exporting the file in Z-SUITE
  • Choose the proper printer model while exporting the file in Z-SUITE

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